Why can’t I see my Bill Payer account and payees when I switch to another account?

Frequently Asked Question

Bill Payer profiles are account specific, which means you cannot set up a Bill Payer profile in one account, then Switch Accounts and have access to the same Bill Payer profile. A new Bill Payer profile will be created in the account you have switched to. Watch this video to see How to Switch Accounts.

For more information, check the Advanced Bill Payer tab on the Bill Payer page.