Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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What types of bills can I pay using Bill Payer?

Frequently Asked Question

Online bill pay services can be a helpful tool for organizing your bills and paying them on time. You can pay almost any company or individual with a mailing address in the United States:

  • Utilities like gas and electricity
  • Communications like phone, cable and internet
  • Rent or mortgage
  • Credit cards
  • Auto loans
  • Gym memberships
  • Ongoing charitable donations

You can:

  • Make a one-time payment to a company that sends you a bill, such as a medical bill
  • Make individual payments for bills that differ each month — like the phone or utility bill
  • Pay a person or company you owe money to but don't receive a bill from, such as your lawn mowing service
  • Set up automatic payments for recurring bills — like mortgage or cable TV
  • Enroll in 'eBills' and have your bill electronically delivered to you directly in bill payer for eligible billers. 

Note: We are unable to support payments to federal, state, local tax agencies, or court-ordered payments. 

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