Citadel is here to support members impacted by the U.S. Government Shutdown.

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Citadel branches will be closed on Monday, October 13 for Columbus/Indigenous People Day. Access your accounts 24/7 with Online & Mobile Banking

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What if I don’t understand or like eBills and prefer my paper statement?

Frequently Asked Question

eBills are electronic statements that arrive in Bill Payer. You can view, print, pay and file them all from the same place. In many cases, you will no longer receive a paper statement from your biller, though some billers do allow you to request both.

If you prefer to receive only paper statements, you can cancel your eBills at any time.

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