Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Frequently Asked Question
eBills are electronic statements that arrive in Bill Payer. You can view, print, pay and file them all from the same place. In many cases, you will no longer receive a paper statement from your biller, though some billers do allow you to request both.
If you prefer to receive only paper statements, you can cancel your eBills at any time.
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