How do I set the payment date I desire if Im scheduling a payment from an eBill

Frequently Asked Question

There are two ways to schedule your payment using the eBill feature: 

  • From your 'Bills & Payments' screen, you will see your eBills that have been delivered. You can choose 'Select to Pay' which will default to the amount due and the due date on the eBill. 

OR

  • To select a different payment date and amount, from the 'Bills & Payments' screen, using the 3-dot ellipses menu on the eBill, select 'Bill Details'.  You will then be shown the details of your bill. You can view your bill by choosing 'View Statement'. Choosing 'Pay' on this screen will lead you through the steps to select a custom payment date and amount to pay. 

Become a Citadel Member, today!

top