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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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Mortgage Payment Assistance Request Confirmation

We have received your Mortgage Payment Assistance request. 

We will process the request within 3 - 5 business days. If we have any outstanding questions regarding your request we will follow up at the phone number or email you have provided. Thank you for choosing Citadel as your lending partner.