Citadel Mobile Banking

Contains ads
4.8
4.7K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Manage your Citadel accounts 24/7 right from your fingertips. Enjoy the security and flexibility of online banking right from your phone. With the Citadel Mobile Banking app, you can:
● Manage all your accounts from one login
● Deposit checks instantly
● Securely check account balances and view recent banking activity
● See transaction history, including credit card transactions
● Financial Well-Being – Stay on course with Citadel Money Manager
including personal financial health tools, free credit score reporting and
monitoring, savings goals, spending analysis and financial health
checkup. Plus, enjoy the ability to link account balances and activity
from other financial institutions.
● Flexible Payments – Pay for purchases and bills when and how you
choose with Mobile Payments and Bill Pay.
● Remote Deposits – Easily make deposits at home or on the go.
● Card Controls & Alerts – Lock and unlock credit and debit cards, set up
transaction alerts, travel notifications, activate your cards, transfer
balances and more.
● Dashboard Personalization – Customize what you see to personalize
your experience, including turning tiles on or off and reordering and
hiding accounts.
● Easy Account Opening – Add additional products right from your device.
● View Statements and eDocuments for your accounts.

Highlighted mobile app features include:
● Biometric authentication - Log in to the banking app with the touch of a finger or Face ID.
● Pre-login Balance - View your balance prior to logging in.
● Built-in help - Find the answers you need instantly with our Video
Connect and Chat features.
Updated on
Mar 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.8
4.56K reviews
Jasmin Rivera
November 9, 2023
There are pros and cons to this new app, but I personally prefer the old app so much more. The accuracy on where money is taken out from was more accurate in the old version. The budget and spending feature in the old version was better. I feel like this version is not as user friendly. What I do like about this version is that if you transfer money between another person, it saves their banking details so you don't constantly have to enter it as you had to with the old version. That's 1 plus.
3 people found this review helpful
Did you find this helpful?
CitadelBanking.com
November 9, 2023
Thanks for leaving a review - we're working to improve the spending analysis and overall appearance. We appreciate your feedback!
H M
May 26, 2023
The app update, which was a disaster. Having to re-register. It doesn't hide your account number on the sign in screen. An update that adds security, yet also makes it less secure at the same time. Also the card control is combined, but instead of being able to easily set notifications for CARD/ACCOUNT you have to go back and forth between security alerts settings, none which are actually helpful. The ease of use is gone. Easy alerts are gone. Do better.
11 people found this review helpful
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CitadelBanking.com
May 26, 2023
Thanks for sharing your feedback and allowing us the opportunity to address your concerns, personally. For assistance navigating Card Controls and other features, visit: https://www.citadelbanking.com/empoweryou
Michael Campos
May 26, 2023
The newest upgrade is disappointing. No longer able to have all my accounts under one dashboard is extremely inconvenient. To put salt in the wound, you can only save one password for auto fill. If for whatever reason business and personal accounts must be separated there should be an ability to switch account within the same login credentials.
9 people found this review helpful
Did you find this helpful?
CitadelBanking.com
May 26, 2023
Thanks for sharing your experience - we appreciate the feedback. We're taking member comments to the vendor for consideration and working to improve the experience. For updates and up-to-date news regarding the conversion visit: https://www.citadelbanking.com/empoweryou

What's new

Minor bug fixes and enhancements

App support