
Easy to Manage Banking
“Citadel makes it easy to manage everything from the comfort of my living room couch. The ease of moving funds to accounts and paying a loan installment is simple and secure, and the rate I receive was better then most.”
My Auto Loan Account
Log in to Online and Mobile Banking to easily manage your auto loan online at any time, from anywhere. You can make car payments, view your loan due date and history, stay updated on payoff information, and manage your account information. For first time enrollees, you will need your six-digit account number to enroll in Online and Mobile Banking, which can be found on your Billing Statement.
Citadel’s Online and Mobile Banking is the easiest and most flexible way to pay your auto loan online. Once enrolled, you can schedule your loan payment from any financial institution or pay directly from your existing Citadel account.
Using Online and Mobile Banking, you can add your external accounts and schedule your payment to recur every month or as a one-time payment. We've partnered with Plaid, to allow you to instantly link your external account and start making payments immediately. Here are the steps to add your external account:
IMPORTANT: Your six-digit account number is required to enroll in Online and Mobile Banking. You can find your account number on your Billing Statement. Please note: You will need the six numbers between the first four zeroes and the last four zeroes listed in the account number displayed on the billing statement. Example: 0000-111111-0000. See example below (click to enlarge).
In addition, Citadel also offers a Skip-a-Pay program. With Citadel’s Skip-a-Pay, you can skip your loan payment for the next month it’s due. It’s easy to skip payments yourself through Online Banking or the Citadel Mobile App. Contact us to find out if you have an eligible loan today!
To skip a payment in the Online and Mobile Banking app you will do the following:
Any eligible auto or personal loan will appear. It’s that easy!
Citadel Account Alerts are the perfect tool to help you manage your loan account, giving you peace of mind when you’re on-the-go. Receive personalized alerts for your account activity via email or directly to your mobile phone. Account Alerts monitor your account every 10 minutes for new activity, ensuring you have real-time account information right at your fingertips.
Enroll in Account Alerts and get alerted when:
Enjoy easy access to your monthly billing notices. It's easy to enroll in eStatements and access your Billing Notices online. Here’s how:
There are several ways to make a payment to your Citadel Loan. Visit our Payments page for full details.
Loan Payment Options | ||
Automatic Recurring or One-Time Payments | Pay from another Financial Intuition | Set up Auto Pay with Citadel |
Debit Card or eCheck Payment | Debit Card or eCheck Options | Pay Now! |
Online and Mobile Banking Payment | Online and Mobile Banking Details | Enroll Now! |
In Person Payments | Find a Citadel Branch | |
Pay by Mail |
Mail Payment Address: |
Still have questions? Visit our help center.