COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
A Message to Our Members about COVID-19
At Citadel, the safety and well-being of our members and employees is our top priority. Our goal is to provide a safe place to bank, and never disrupt your member experience, while providing the level of service you expect.
Given the recent outbreak and heightened concern of the coronavirus (COVID-19), we would like to inform our members of all the precautions and actions we are taking in addition to making you aware of available tools and resources. Please visit our COVID-19 Member Service page to learn about everything Citadel is doing to help during these unprecedented times. We’re all in this together.