COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
The Perfect Gift
You have received the perfect gift. With your Visa® Gift Card, you can use your Gift Card to make purchases online, by phone, or in person at any of the merchants that accept debit cards.
How does it work?
You can use the card as many times as you would like until the balance of the card is depleted. As your card is used, the amount of the purchase is automatically deducted from the available balance. When the balance is reduced to zero, you can keep the card as a memento of your gift or destroy and discard it. If the card is lost or stolen with a balance remaining, you can cancel the card and order a replacement.
Please note: Citadel is no longer offering Gift Cards at our branch locations. You can still access your existing Gift Card with the link provided on this page to check your remaining balance.