We Remain Open

Branches & Contact Center

Branch Access

For the safety and security of our members and employees, we have updated branch hours:

  • Mon-Thurs 8:30am-5:00pm
  • Friday 8:30am-6pm
  • Sat 9:00am-1:00pm

Our drive-up ATMs will be available 24/7 and select branches will have a staff member available at the drive-up window:

Existing appointments with representatives for Real Estate closings or an appointment with your financial advisor, etc., will not be affected.

Contact Center Access

  • M-F 8:00am-6:00pm
  • Sat 9:00am-2:00pm

Our team works tirelessly to maintain the highest level of member experience so we can ensure your banking needs are not only met, but exceeded. We are fully committed to ensuring you are safe when you bank with Citadel, and we’ll continue to update you on any additional courses of action that may impact you.

Still have questions? Send us a secure message.

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