COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
How do I enroll in Citadel Text Banking?
Frequently Asked Question
You can activate an account for Text Banking by selecting 'Additional Services' under the main menu in Online and Mobile Banking. Then select 'Enroll Text Banking'. On the Text Enrollment screen You will see a choice for 'SMS OFF' - click or tap to expose the details for the account - select SMS/Text and toggle to 'On'. You can edit the SMS/Text Display name.