COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
How can I avoid ATM Fees?
Frequently Asked Question
- ✔ Use our Mobile Banking App to check your balance. It’s quick, secure and always free!
- ✔ In need of cash? At retail locations that offer the option, make a purchase and request cash back.
- ✔ Citadel belongs to a surcharge free ATM Network, giving you access ATMs across the country without receiving a surcharge fee from the owner of the ATM. It’s easy to find a Surcharge Free ATM. On our website select 'Your Closest Branch' top right and then 'Filter Locations – Surcharge-Free ATMs'.