How do I sign up for fraud alerts?
Frequently Asked Question
All Credit and Debit cardholders are automatically enrolled in fraud alerts.
How it works:
- You will first be notified via text message.
- If you don’t respond within 30 minutes, a call is made to your cell phone, and a message is left if not answered.
- If you don’t response within 3 hours, a second call is made to your home phone.
- Finally, if you don’t response to any previous attempts, an email is sent 5 minutes after our final attempt to contact you.
Please be sure we have all your updated contacted information on file.