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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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How do I go about reporting reporting identity theft?

Frequently Asked Question

To report ID Theft contact us immediately at 800-666-0191, by secure message, webchat or over the phone and file a report with the Federal Trade Commission at IdentityTheft.gov.