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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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I have my Secure Access Code but it is saying it is expired. Why can't I log in?

Frequently Asked Question

A Secure Access Code is only active for 15 minutes. After 15 minutes, you will need to request a new Secure Access Code if you have not registered your device.