COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
I have my Secure Access Code but it is saying it is expired. Why can't I log in?
Frequently Asked Question
A Secure Access Code is only active for 15 minutes. After 15 minutes, you will need to request a new Secure Access Code if you have not registered your device.