How do I cancel a single instance or all recurring transaction in Online and Mobile Banking?

Frequently Asked Question

You can cancel all occurrences of a recurring transaction by cancelling the transaction under "Online Activity', then select the 'Recurring Transactions' from the top. Click on the recurring transaction you wish to cancel and select ‘Cancel’ from the drop-down menu on the right. You will be asked to confirm the cancellation.

Become a Citadel Member, today!