COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
What happens if my credit is revoked or I close my credit card account?
Frequently Asked Question
If your account is closed by you or by us for any reason, any outstanding point balances will be forfeited.