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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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What is force-placed insurance?

Frequently Asked Question

If your insurance is cancelled, lapses, or isn’t sufficient to cover your loan(s), Citadel is required to purchase adequate insurance on your behalf. This type of insurance is usually more expensive than a policy that you buy yourself and provides less coverage.  If you change insurance providers please notify us immediately to avoid having Force Placed insurance added to your loan.

 

Please note for Real Estate Loans - that this type of insurance only covers the structure of the property and it does not cover any contents of your home or personal liability.