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How do I make a loan payment using my debit card or eCheck?
Frequently Asked Question
Need to pay bills online? Citadel offers an online payment option for your loan using another institution's debit card or eCheck. This is a great option if you need to make a payment right away. Payments are accepted and posted 7 days a week, 365 days a year and will post at approximately 9:00 p.m. every day. Make a payment now!
Please use the account number (without the leading zeros or suffix) as it appears on your Billing Statement to complete your payment: Example: 123456
Please note: A fee applies to each of these payment methods.
| Express Pay Option | How to Pay | Fee Applied |
| Online | Pay Now | $2.75 |
| Self-Pay by Phone | Call (877) 909-5685 | $2.95 |
| Pay by Phone with a Representative | Call (800) 666-0191 | $5.50 |
