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Online & Mobile Banking Scheduled Maintenance

Online & Mobile Banking will be unavailable this evening, April 20, 2021 between 9:00 p.m. - 9:30 p.m. EDT for scheduled system maintenance.   

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Who do I contact if I have questions or concerns regarding ID Theft?

Frequently Asked Question

For questions on your Citadel account or relationship, please contact Citadel at (800) 666-0191. For any questions concerning the ID Theft Package you have chosen, the services in the program or to receive assistance from a Recovery Advocate, contact Merchants Information Solutions at (866) 647-6223.

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