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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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What happens with a decedent’s IRA Account?

Frequently Asked Question

Citadel will start the paperwork for an IRA account and forward to our administrator, Ascensus, which handles all paperwork for the named beneficiaries of the IRA. If no beneficiaries are named, the funds will go to the decedent’s estate. Verification of beneficiary information may be requested. IRA accounts are processed separately.