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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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How are Estate Accounts handled?

Frequently Asked Question

An Estate Account is a term used to describe an account opened in the name of an estate of a deceased individual. The account can be opened by the individual assigned as the representative of the estate.

When the representative(s) is ready to open the Estate Account, an original death certificate and the original Short Certificate or a Letter of Administration must be presented.The representative must provide an EIN number issued by the IRS. If the representative(s) does not have an EIN, they can obtain one through one of the following options: