How do I set up Microsoft Wallet?

Frequently Asked Question

To set up Microsoft Wallet, follow the below steps:


  1. If you don’t already have the Microsoft Wallet app on your Windows 10 device, download the app from the Microsoft Store and activate it.
  2. Select “Add a Payment Card” or the “+” symbol.
  3. Add your Citadel credit card or debit card by either entering in your information manually or select "Scan Your Card."
  4. If prompted, complete the verification process by calling our Customer Service Center at 1-800-666-0191.