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Online & Mobile Banking Issues

We are currently experiencing intermittent issues with Online & Mobile Banking. We are working to resolve as soon as possible and apologize for the inconvenience.  

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How do I make my Citadel card first in my digital wallet?

Frequently Asked Question

To make your Citadel card first in your digital wallet, follow the below steps:


  1. Open the Microsoft Wallet app.
  2. Tap to select the Citadel credit or debit card you want to use as your default card.
  3. Once selected, tap "Set as my tap to pay card" or NFC reader on the payment terminal.