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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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Why am I being asked to verify my Citadel card?

Frequently Asked Question

For security reasons, we may need you to provide additional verification to add your Citadel card to Samsung Pay. If necessary, the Samsung Pay app will tell you how to verify your card.