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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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Can I pay on my regularly scheduled date?

Frequently Asked Question

If your loan due date was advanced as part of our COVID-19 Debt Relief Plan and you would like to pay on your regularly scheduled due date, please do so. You can pay as you normally would.