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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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How do I confirm the account number I should use for Direct Deposit?

Frequently Asked Question

You can easily review the Electronic Funds Transfer (EFT) account number you should use for any direct deposit activity. Simply follow these steps in Online and Mobile Banking:


  1. Once you’ve logged in, click into the account for which you would like to review the EFT account number.
  2. Once you are in the account history view, select the ‘Details’ tab, next to ‘Transactions’.
  3. On this tab you will see, ‘ACH (EFT) Account Number’.
  4. Copy that account number to pass along to any organization that will be sending electronic funds to your account, including direct deposit from the IRS.