Warning Icon

COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

Close Warning Icon

How do I delete a biller from my Bill Payer payee list?

Frequently Asked Question

Within Bill Payer, click on the Payment Center:

  • Locate the biller you wish to delete and click on the biller’s name (the name will be blue which indicates a link)
  • The profile of the biller should pop up. Once popped up, click the 'Remove <Biller Name>' link in the lower right corner.
  • You will be asked to confirm your selection, click OK to remove the biller.