Bill Payer Frequently Asked Questions

To make payments using Bill Payer through Citadel's Mobile App, simply follow the below steps:

1. Tap 'Payments' from the menu to access Bill Payer.
2. Select the payee from the Payment Center. In the Payment Center, notice the payees are listed by name and account number.
3. To schedule your payment, tap the From field to enter the account you wish to make the payment from. Enter the Amount and the Payment Due Date to complete the transaction. Tap the calendar to select your payment due date. (Please note, the “From” field will default to your primary checking).
4. Tap Send Payment when finished.

To make payments using Bill Payer through Online Banking, simply follow the below steps:

1. Select 'Payments' from the menu to access Bill Payer.
2. In the Payment Center, select the payee.
3. To schedule your payment, enter the Amount and the Payment Due Date. (Please note, the “From” field will default to your primary checking).
4. Select ‘Send Payment’ when finished.