Enjoy Safe & Easy Online Shopping
You’re Protected With Citadel Mastercard®
Shop safely and securely when you use your Citadel Mastercard® to make purchases online, large or small. Your card is accepted at merchants around the world, and protects you in two important ways:
- Zero Liability for any unauthorized purchases*
- Mastercard® ID Theft ProtectionTM assistance and alert**
Use Click to Pay for Added Online Security
When you see the Mastercard Click to Pay icon at participating online merchants, add your card for an easy, safe checkout experience without the need to use your merchant passwords. Learn more at mastercard.com/clicktopay for more information and your chance to win $500!***
Use Your Card to Shop Online
Your card is accepted at online merchants worldwide. Use your card each time you shop online – and enjoy the safe way to pay.
Add your Citadel Mastercard to your digital wallet to make quick and secure payments using your mobile device.
Learn MoreEvery Citadel Mastercard gets:
25-day grace period on purchases
MasterCard Global Service for lost or stolen cards
Extended warranty on select purchases
Price protection

Introducing Citadel Video Connect
We've introduced a new way to bank, making it easier than ever to chat face-to-face with a local Citadel team member. The best part? You can connect with us safely and securely from anywhere — with just a few clicks on your laptop, desktop computer, or your mobile device. Learn more.
Find an ATM or Branch Near You
Mastercard Click to Pay
Click to Pay is Mastercard’s better way to pay online featuring advanced payment technology built on industry standards and intelligent security from Mastercard. You can experience the future of secure, password-free checkout by looking for the Click to Pay icon where Mastercard is accepted.
You can check out with Click to Pay when you see the payment icon and the Mastercard logo.
Enrolling your Mastercard in Click to Pay is simple! Follow the below steps to get started:
- Go to mastercard.com/clicktopay
- Create your user ID by entering email and mobile phone number
- Enter your Citadel Mastercard payment information
- Enter billing and shipping information
- Confirm enrollment
Citadel supports Mastercard Click to Pay across all of our Mastercard credit and debit card products.
Mastercard Click to Pay will be fast, simple and secure. Just look for the Click to Pay icon where Mastercard is accepted, then follow the below steps to begin.
- Enter your user ID
- Review your Citadel Mastercard payment and shipping information
- Confirm your purchase - it's that simple!
Click to Pay is Mastercard’s faster and smarter way to pay online –no more passwords to remember or accounts to create.
- No more passwords
- Take the hassle out of paying online.
- Smart security
- Intelligent security helps recognize you at checkout.
- Stay in control
- Store payment information securely in your profile – so it’s there when you need it.
Still have questions? Visit our help center.
*Agreements and Disclosures
*Certain restrictions apply. For details, visit mastercard.us/zero-liability.html
**This is a free benefit of your card. To learn more, and to activate no-cost monitoring services to alert you to potential misuse of your registered personal information, visit mastercaedus.idprotectiononline.com
***No purchase necessary. U.S. residents 18+. Ends 12/31/21. Click for Rules.