Wonderful Representatives
“I love banking with citadel. Mobile banking is so convenient and easy. I wouldn't bank anywhere else. I've never had a problem with anything. The representatives are wonderful when I've needed to call.”
Your transactions. Your peace of mind.
Citadel Account Alerts are the perfect tool to help you manage your account.
Citadel Account Alerts are the perfect tool to help you manage your account, giving you peace of mind when you’re on-the-go. Sign up to receive personalized debit or credit card transaction notifications via email or text alert. Account Alerts monitor your account every 10 minutes for new activity, ensuring you have real-time account information right at your fingertips.
Choose how you get notified and when you want. You can customize whether you receive alerts by email or text message, the time of day you receive alerts, and the level of detail provided in your alerts. Choose from over 30 account, card, deposit, loan, and transaction alerts, such as:
✔ Account balance alerts
✔ Credit card purchase notifications
✔ Courtesy Pay updates
✔ Direct deposit alerts
✔ Debit or ATM transaction notifications
✔ Loan payment reminders
✔ Withdrawal notifications
We offer several security alerts to ensure you are always aware of important login and account access information. For your protection, the following alerts are always active:
✔ Password Changes
✔ Secure Access Contact Information Changes
✔ Username Changes
Manage your account activity and identify potentially fraudulent transactions on your debit or credit card. When you provide us with your mobile number, we’ll automatically sign you up to receive automated fraud alerts to your mobile device.
Still have questions? Visit our help center.