Actually, it’s not about us. It’s about you.

Many banks are all about the bottom line. Citadel is not like many banks. Our vision extends beyond our bottom line to the people and communities that drive our success. At Citadel, it’s all about you.

 

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Like a bank. But better.

Citadel is a credit union – a not-for-profit organization designed to serve its customers (also known as members). Like a bank, we offer a full range of products & services and your deposits are federally insured up to $250,000 or more. But unlike a bank, we do not answer to a group of outside stockholders. We answer to you.

 

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Service in a class of its own.

Citadel Class ServiceSM is more than a phrase. It’s our pledge to help you fulfill every one of your financial needs every day. From the mailroom to the boardroom, our employees are committed to doing what it takes to exceed your expectations. In fact, we recently received our highest rating ever for excellence in customer service.

 

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Part of your community for 75+ years.

Citadel was established in 1937 as the credit union for Lukens Steel Company. Today, we have more than 184,000 customers and over $2.6 billion in assets. Many things have changed throughout the years. Our commitment to serving our customers and the communities in which they live and work has not.

 

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We are here when you need us.

Citadel has branches conveniently located throughout the area. Chances are, one is located near you. You can also contact our Customer Service Center or access your account online anytime.

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