How do I link an account in Citadel Money Manager?

Frequently Asked Question

To link an account

  1. On the Home page, click or tap the Link Account button in the widget bar. Alternately, click or tap the link account icon () above the first account group or the Link Account tile below the account groups. A list of frequently chosen financial institutions appears.
  2. Select a financial institution by either:
    • Clicking or tapping the financial institution’s name or logo.
    • Typing the name or URL of the financial institution in the Search box. As you type, a list of matching financial institutions appears from which you can select the appropriate match.
  3. To link an account, provide the credentials you use to log into the online banking system at the external financial institution, then click Continue. If the account requires multi-factor authentication (MFA), you will be prompted to supply the additional information, such as a secure access code.
  4. All accounts returned are visible by default. Click or tap the Hidden/Visible toggle for each account that you want to hide from the summary of accounts section of the Home page and in the widgets.
  5. Note:  If account aggregation is delayed (for example, due to a slow server), you can continue adding more accounts while aggregation continues in the background.

  6. (Optional) Repeat steps 2 through 4 to link more accounts held at other financial institutions.
  7. Click Continue.

After you link accounts, they appear in a Linked Accounts group on the Home page, providing a full financial picture. You can reorder and group accounts, as necessary.