Warning Icon

COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

Close Warning Icon

How long do I have to have my loan, in order for it to be eligible for Skip-A-Pay?

Frequently Asked Question

To be eligible for Skip-a-Pay, loans must have been open a minimum of 6 months prior to the due date being skipped.