What is the new structure for Citadel’s Online and Mobile Banking navigation menu?

Frequently Asked Question

Below outlines the new structure for Citadel's Online and Mobile Banking navigation menu:

Accounts

  • ACCOUNT OVERVIEW
  • ONLINE ACTIVITY
  • EDOCUMENTS
  • INVESTMENT ACCOUNTS
  • ACCOUNT ALERTS
  • CHECKING REWARDS
  • ORDER CHECKS
  • COURTESY PAY
  • ADD EXTERNAL ACCOUNT
  • MANAGE EXTERNAL ACCOUNT
  • OPEN AN ACCOUNT

Transactions

  • TRANSFER FUNDS
  • MEMBER TO MEMBER TRANSFER
  • STOP PAYMENT
  • MAKE A DEPOSIT (Mobile App Only)

Payments

  • LOAN PAYMENTS
  • BILL PAYER
  • SKIP-A-PAYMENT (COMING SOON!)

Manage Cards

  • REWARDS POINTS
  • CARD CONTROL (Mobile App Only)
  • REPORT LOST/STOLEN
  • CARD FRAUD ALERTS
  • APPLY FOR A CREDIT CARD
  • MC AUTOBILLER UPDATER

Loans

  • LOAN PAYMENT
  • APPLY FOR A CREDIT CARD
  • APPLY FOR AN AUTO LOAN
  • APPLY FOR A PERSONAL LOAN
  • APPLY FOR A MORTGAGE
  • APPLY FOR A HOME EQUITY

Additional Services

  • INVESTMENTS
  • ORDER CHECKS
  • SECURE FORMS
  • TEXT BANKING

My Profile & Preferences

  • CONTACT INFORMATION
  • SECURITY ALERTS
  • SECURITY PREFERENCES
  • EDCOUMENT PREFERENCES
  • BILL PAYER PREFERENCES

Secure Messages

Help

  • CONTACT US
  • FREQUENTLY ASKED QUESTIONS
  • FEEDBACK
  • ATM/BRANCH LOCATOR

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