Warning Icon

Latest Updates on COVID-19

UPDATE: Beginning Monday, March 23 we will have modified branch hours. Review details and our latest update on COVID-19.   Learn More

Close Warning Icon

What is the new structure for Citadel’s Online and Mobile Banking navigation menu?

Frequently Asked Question

Below outlines the new structure for Citadel's Online and Mobile Banking navigation menu:

Accounts

  • ACCOUNT OVERVIEW
  • ONLINE ACTIVITY
  • EDOCUMENTS
  • INVESTMENT ACCOUNTS
  • ACCOUNT ALERTS
  • CHECKING REWARDS
  • ORDER CHECKS
  • COURTESY PAY
  • ADD EXTERNAL ACCOUNT
  • MANAGE EXTERNAL ACCOUNT
  • OPEN AN ACCOUNT

Transactions

  • TRANSFER FUNDS
  • MEMBER TO MEMBER TRANSFER
  • STOP PAYMENT
  • MAKE A DEPOSIT (Mobile App Only)

Payments

  • LOAN PAYMENTS
  • BILL PAYER
  • SKIP-A-PAYMENT (COMING SOON!)

Manage Cards

  • REWARDS POINTS
  • CARD CONTROL (Mobile App Only)
  • REPORT LOST/STOLEN
  • CARD FRAUD ALERTS
  • APPLY FOR A CREDIT CARD
  • MC AUTOBILLER UPDATER

Loans

  • LOAN PAYMENT
  • APPLY FOR A CREDIT CARD
  • APPLY FOR AN AUTO LOAN
  • APPLY FOR A PERSONAL LOAN
  • APPLY FOR A MORTGAGE
  • APPLY FOR A HOME EQUITY

Additional Services

  • INVESTMENTS
  • ORDER CHECKS
  • SECURE FORMS
  • TEXT BANKING

My Profile & Preferences

  • CONTACT INFORMATION
  • SECURITY ALERTS
  • SECURITY PREFERENCES
  • EDCOUMENT PREFERENCES
  • BILL PAYER PREFERENCES

Secure Messages

Help

  • CONTACT US
  • FREQUENTLY ASKED QUESTIONS
  • FEEDBACK
  • ATM/BRANCH LOCATOR

Log Off