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Customer Support Routing Number: 231380104

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Citadel Banking and Credit Cards
Better Than Free Checking!

Whether you like to earn cash back or enjoy no minimum balance, we’ve got you covered. Compare our checking accounts and choose the one that’s right for you.

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Savings Accounts
Real Life. Real Savings.

Start earning more with Citadel’s High Yield Savings Account. Enjoy a competitive, variable rate of 0.55% APY.

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Credit Cards Built For Your Life

With a new look and new benefits, our cards offer everyday low rates, no surprise fees, and the speed and security of contactless payments.

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Invest at Citadel, Available Through CUSO Financial Services, L.P. (CFS*)
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We understand everyone’s goals are different. Our team will help you build a personalized retirement plan.

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Insurance Plans From Citadel
Card Control

Turn your cards on/off, set spending limits, and manage location settings with Citadel Card Control.

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Refer Your Friends to Citadel for Cash!

You can earn $50 for each person you refer.

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Receive Alerts as Activity Occurs

Citadel Account Alerts are the perfect tool to help you manage your account and give you peace of mind.

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Customer Support Make a Payment Routing Number: 231380104

COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.

How do I question a fee charged to my loan?

Frequently Asked Question

• Call the Customer Service Center at (800) 666-0191

• Visit a Citadel branch