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Customer Support Routing Number: 231380104

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Citadel Banking and Credit Cards
Open Your New Checking Account Today!

Love earning cash back? Don't want requirements or fees? We've got you covered! Plus, get $300 when you open an account! Additional terms or limitations apply.

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Savings Accounts
Save Smarter

When you open a 24-Month Certificate, enjoy 0.50% APY with just a $500 minimum deposit.

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Borrow Low Interest Loans
Credit Cards Built For Your Life

With a new look and new benefits, our cards offer everyday low rates, no surprise fees, and the speed and security of contactless payments.

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Invest at Citadel, Available Through CUSO Financial Services, L.P. (CFS*)
Don't Just Retire. Retire with Strength.

We’ll help you create a roadmap for your financial future. Schedule your complimentary check-up today.

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Insurance Plans From Citadel
Let’s Navigate Medicare Together

Citadel offers a dedicated Medicare Specialist to help you better prepare and understand your Medicare options.

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Learn & Plan +
Learn & Plan
Looking for ways to grow your nest egg?

When it comes to saving wisely and investing for your future, Citadel has plenty of great options to help you reach your goals.

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Payments +
Make a Payment
Real-Time Account Alerts

Manage your loan and stay current on statements, payments, and more with personalized alerts and reminders.

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Customer Support Make a Payment Routing Number: 231380104

How do I question a fee charged to my loan?

Frequently Asked Question

• Call the Customer Service Center at (800) 666-0191

• Visit a Citadel branch