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Customer Support Routing Number: 231380104

Bank +
Citadel Banking and Credit Cards
Start Your Journey Today!

Get a $300 Bonus for opening any new Citadel Checking Account. Plus, get another $100 Bonus for opening any new Citadel credit card!

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Save +
Savings Accounts
Real Life. Real Savings.

Start earning more with Citadel’s High Yield Savings Account. Enjoy a competitive, variable rate of 1.80% APY.

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Borrow +
Borrow Low Interest Loans
0% Intro Rate for 9 Months

Enjoy flexibility and save more with 0% interest with a Citadel Cash Rewards Mastercard.

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Invest +
Investments and Financial Planning with Citadel
Online and Mobile Banking

Take advantage of Citadel’s full range of online and mobile banking services—anytime, anywhere.

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Protect +
Insurance Plans From Citadel
Card Control

Turn your cards on/off, set spending limits, and manage location settings with Citadel Card Control.

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Learn & Plan +
Learn & Plan
Refer Your Friends to Citadel for Cash!

You can earn $50 for each person you refer.

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Payments +
Make a Payment
Citadel’s High Rate Certificates

Reach your savings goals faster with a Citadel High Rate Certificate. Earn 2.05% APY when you open a 12-month certificate. Minimum deposit $500.

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Customer Support Make a Payment Routing Number: 231380104

How do I question a fee charged to my loan?

Frequently Asked Question

• Call the Customer Service Center at (800) 666-0191

• Visit a Citadel branch