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Customer Support Routing Number: 231380104

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Citadel Banking and Credit Cards
Checking Built For You

Love earning cash back? Don’t want requirements or fees? Either way, we’ve got you covered!

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Savings Accounts
Limited Time Certificate Special!

Lock in an exclusive rate of 1.50% APY on a 14-month certificate.

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Borrow +
Borrow Low Interest Loans
Open a Low-Rate HELOC

Fund a home renovation with an intro rate as low as 2.49% APR and a variable rate as low as 4.00% APR after 6 months.

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Invest at Citadel, Available Through CUSO Financial Services, L.P. (CFS*)
Partner With Our CFS Advisors

Build strength for tomorrow. Schedule your complimentary consultation today.

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Insurance Plans From Citadel
Let’s Navigate Medicare Together

Citadel offers a dedicated Medicare Specialist to help you better prepare and understand your Medicare options.

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Learn & Plan +
Learn & Plan
Looking for ways to grow your nest egg?

When it comes to saving wisely and investing for your future, Citadel has plenty of great options to help you reach your goals.

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Payments +
Make a Payment
Real-Time Account Alerts

Manage your loan and stay current on statements, payments, and more with personalized alerts and reminders.

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Customer Support Make a Payment Routing Number: 231380104

How do I question a fee charged to my loan?

Frequently Asked Question

• Call the Customer Service Center at (800) 666-0191

• Visit a Citadel branch