COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
Why is Citadel making a change and using Express Banking?
Frequently Asked Question
Since our founding in 1937, we’ve been committed to exceeding customer expectations through our Citadel Class Service Pledge. Citadel Express Banking technology provides the highest level of customer convenience, while enhancing our ability to provide the individualized attention you deserve.