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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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How can I change my address with Citadel?

Frequently Asked Question

There are a few ways to update your address with us:

  • Online and Mobile Banking - Select 'My Profile & Preferences' from the main menu. Then select 'Contact Information' to update your physical and/or mailing address.
  • Visit a Citadel Branch to change your address in person.