What should I do if my mobile device is lost or stolen?

Frequently Asked Question

Your card information is still secure with Masterpass, and is not stored on your device. For extra security in case your wallet password is the same as other unsecured passwords on your mobile device, you should change your password.

If not, you can change your password on the Masterpass site by signing in to your Masterpass account. Once you’re signed in, click Edit next to Wallet Information. From there, enter your old and new Password to change your information. When you’re finished be sure to select Continue.