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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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If I select “Credit” at the point of sale and am required to use my PIN, will I still receive my Rewards Points?

Frequently Asked Question

Yes, if you select ‘Credit’ at the point of sale, some systems require further validation with the PIN. As long as ‘Credit’ is selected, the rewards points will accumulate regardless of the additional PIN entry.