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COMING SOON: We’re introducing a new look for Citadel’s brand!

Over the next few weeks, you may see some changes on our website, as well as Online and Mobile Banking. As a valued member, we'll keep you informed as we start rolling out changes.   Learn More

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If I select “Credit” at the point of sale and am required to use my PIN, will I still receive my Rewards Points?

Frequently Asked Question

Yes, if you select ‘Credit’ at the point of sale, some systems require further validation with the PIN. As long as ‘Credit’ is selected, the rewards points will accumulate regardless of the additional PIN entry.