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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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How long do I need to hold my card to the contactless-enabled payment terminal?

Frequently Asked Question

It’s quick and easy to use your contactless card to tap to pay – simply hold your contactless debit or credit card to the terminal for 1-2 seconds.