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COMING SOON: We’re introducing a new look for Citadel’s brand!

Over the next few weeks, you may see some changes on our website, as well as Online and Mobile Banking. As a valued member, we'll keep you informed as we start rolling out changes.   Learn More

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If I have a joint checking account, will both account holders be able to use Card Control?

Frequently Asked Question

You can only view and manage cards associated with your Social Security Number (SSN) using Card Control. Joint account or cardholders can only view and manage cards associated with their own Social Security Number (SSN). For additional questions or concerns, please contact us at (800) 666-0191.