Wonderful Representatives
“I love banking with citadel. Mobile banking is so convenient and easy. I wouldn't bank anywhere else. I've never had a problem with anything. The representatives are wonderful when I've needed to call.”
Latest Updates on COVID-19
UPDATE: Beginning Monday, March 23 we will have modified branch hours. Review details and our latest update on COVID-19. Learn More
Access Your Account Anytime You Want
Online & Mobile Banking Tools
Take advantage of Citadel’s full range of online and mobile banking services—anytime, anywhere.
Enjoy 24/7 account management on your PC, tablet, or smartphone.
Handle your everyday banking needs at home, from the office, or on the go with Online & Mobile Banking. Log in to manage your accounts and access a variety of services in one convenient place.
Using a smartphone? Download the Citadel Mobile Banking app. It offers a unified experience and the exact same services as Online Banking—plus mobile check deposit!
Get easy access to the banking services you need.
Whether you manage your accounts online or on the app, you’ll be able to:
- Add products and services to your account
- Review account activity and balances
- Transfer funds instantly, between your own accounts or between yourself and another Citadel member
- Deposit checks (mobile app only)
- Sign up for text and email alerts about your account
- Enroll in Citadel Text Banking
- Pay bills online
- View copies of paid checks
- Apply for loans and make loan payments
- Download secure eStatements
- Track spending and create budgets with Citadel Money Manager
, a free financial planning tool - Manage and redeem debit and credit card rewards points
- Report a lost or stolen credit card
Download the Citadel Mobile Banking app.
Enjoy the convenience and security of Online Banking with the Citadel Mobile Banking app.
Become a Citadel member today!
Open an AccountHear From Our Customers
Anytime, Anywhere Banking
“I have been a Citadel member 20+ years. I have never had a an issue that was not handled immediately. The customer service is amazing! Online Banking is super simple and easy to use. I do 90% of my banking online or using the Citadel app. Anytime banking conversations arise I praise Citadel and try to convert all my friends and family to Citadel!”
Cutting-Edge & Forward-Thinking
“I appreciate the cutting-edge and forward-thinking advantages of being a Citadel member. My husband belongs to another credit union, but with Citadel's new Money Manager feature I can access both with just one sign-in, which makes my life so much easier! I continue to go to the branch to have a human person service my banking needs. The Springfield Branch personnel is an awesome group who put Citadel on the map with their personal service! That human touch cannot be replaced with automation.”
Intuitive Mobile App
“The website is easy to use for both my account information and to find general information about Citadel. I also use the mobile app, which is also very intuitive to use.”
24/7 Banking
“I find it very easy and convenient to check our account, which I do often. I love Online Banking and the convenience it offers, plus the fact that I am able to so 24/7.”
Online Banking is AWESOME
“I first opened my account with Citadel when I was working in Kennett Square 17 years ago. After 17 years I still have my account with Citadel. Great customer service, and their Online Banking is AWESOME.”
Nothing But Great Experiences
“I have been with Citadel since 1990 and have had nothing but great experiences and great service. Their Online Banking tools have made banking a dream. Citadel strives to improve services all the time. I will never bank anywhere else.”
Highly Recommend Citadel
“Citadel is a very good provider of banking services in Montgomery and Chester County. I have been with them for over 20 years. I do most of my banking online. The interest rates are very competitive, and customer service has always been very good. I highly recommend Citadel.”
