We want to hear from you!

Tell us Why You Bank with Citadel!

There are several ways you can share your Citadel banking experience, and in the process, you’ll help others understand why you bank here! At Citadel, we always enjoy hearing from our customers, and we take your feedback very seriously.

Submit a Customer Testimonial

Share your Citadel experience by submitting a customer testimonial. With your permission, your testimonial may be featured on our website. Customer testimonials help people get a first-hand understanding of the benefits of using a product or service. Submit your testimonial today!

Review Citadel on Facebook

Visit our Facebook page and leave a review about your experience with Citadel. Facebook is a popular place for people to explore businesses, so your review might help someone make a decision about Citadel! Review Citadel on Facebook!

Rate our Mobile App

Do you use Citadel’s Mobile App? Whether you use an Android, Apple, or Samsung device, you can leave a review for Citadel’s Mobile App. Your review might help others understand how you bank-on-the-go and explain which app features are most helpful.

Rate our App in the Apple Store

Rate our App in Google Play

Provide Feedback Privately

At Citadel, we always want to hear from our customers. Leave us your opinion, or share your Citadel experience, and we will review and get back to you if needed.