Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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What happens if I lose my phone and have the Card Control app enabled on my device?

Frequently Asked Question

We can help you manage your Card Control settings in the event that you lose your phone. Please contact us at (800) 666-0181 or visit your local branch for assistance.