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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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How do I access images of my cleared checks in Online and Mobile Banking?

Frequently Asked Question

Check images can be accessed when viewing the cleared check in the history of the account. There are two ways to find your cleared checks:

View history of the account you'd like to work with. Your cleared check will be in the transaction details. Click or tap the transaction and the check image will load.

You can also use the search function from the Account Details:

  • Select Filters
  • Enter any details needed to fund the transaction, including 'Check #'
  • Select 'Apply Filters'
  • The transactions will be returned. Click or tap the transaction and the check image will load.