COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
Will my credit or debit card change?
Frequently Asked Question
None of your card or account numbers will change. Eventually, we will update the look of our cards, and you will receive plenty of advanced notice before receiving your new card. The communication regarding your new card(s) will be sent via email and directly mailed to your home. Your card numbers will not be affected with the newly branded cards.