COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
How can I get loan payment coupons?
Frequently Asked Question
Citadel issues monthly billing notices for loans. The billing notice has a coupon you can use for mail payments. Visit our Make A Payment page for more details.