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Online & Mobile Banking Scheduled Maintenance

Online & Mobile Banking will be unavailable this evening, April 20, 2021 between 9:00 p.m. - 9:30 p.m. EDT for scheduled system maintenance.   

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How do I add my Citadel card to Microsoft Pay?

Frequently Asked Question

Citadel customers with an eligible Windows phone will use the Microsoft Pay app to add and manage their credit and debit cards.

To add your first card to Microsoft Pay, you will open the Microsoft Pay app and follow the simple installation process:

  • Touch the “Add a new card” button at the top of the screen and use the device camera to capture your card information or type it in manually.
  • You can also link an existing card from your Microsoft account to your Microsoft Pay app.