Latest Updates on COVID-19
Learn what we're doing in response to COVID-19. Learn More
What should I do if I no longer have access to the email address or phone number associated with my Masterpass account?
Frequently Asked Question
If you still have access to either your mobile phone number or your email address, you can sign in to your account using that information. It's also easy to update the personal information associated with your Masterpass account.
First sign in to your account and select Edit next to the Wallet Information section. From here, you can update any information that is no longer valid.
If you no longer have access to either your email or mobile phone number, please contact our Customer Service Center at 1-800-666-0191 for assistance.